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Last updated at November 25th, 2020Workforce Optimization 18.2 ... Log In
Status : OnlineWhy Aspect Asurion was using the Aspect® Workforce Management™ (WFM) solution to ensure they had the right agents in the rights places at the right time. When Asurion began talking with Aspect about Aspect® Inform™, they were thrilled to learn that Inform could meet and even exceed all their needs around pro-
Status : OnlineReplacement phones delivered to you. Fast. After an incident, you get a phone back as soon as next-day fast. File, resume or track a claim
Status : OnlineAspect WFO solutions: winner of Frost & Sullivan WFO Company of the Year, Pelorus Associates #1 Global Workforce Management Solution and TMCNet Customer Product of the Year. See why. Experience the full functionality of Aspect’s traditional on-premises workforce management with all the advantages and financial benefits of public cloud or ...
Status : OnlineAt 19 years old, Jess was newly married and looking for her first professional job. She knew she was a people person and soon found her fit as a Customer Service Representative at Asurion. “I liked the aspect of helping customers,” she said. “It was cool helping customers get their phones up and running and being able to make their day.”
Status : OnlineAsurion, like most insurance programs, requires that you pay a deductible at the time a claim is filed. We try to keep our deductible amount as affordable as possible. Please note that in most cases, the deductible is far less than the full retail price that you would pay for a new smartphone outside of contract renewal.
Status : OnlineIn his previous role as Chief Financial Officer, Mark had broad responsibility for all aspects of Asurion’s financial strategy and operations. Mark’s career spans many well-known Fortune 100 and NASDAQ 100 companies, such as Expedia, AT&T Wireless and AirTouch Communications where he held senior leadership roles.
Status : OnlineAspect Workforce Optimization delivers an efficient on-site or virtual agent workforce experience that enables you to get the most from your contact center technology, whether your call center staff is working on-site, remotely or in a work-from-home setting. Deliver the very best customer experience without sacrificing your bottom line.
Status : OnlineAspect is the contact center solution provider for many of today's top businesses and industry-leading contact centers. Eliminate silos, expand your customer engagement capabilities and plug in to best-of-breed applications for interaction management and workforce optimization.
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